When should I order by to receive my items for the holidays?Shipping companies have suggested there will be extra processing time due to the high volume of orders during the holiday season. All orders placed by December 18, 2020 will be delivered by December 25, 2020.
**For all item personalization orders, December 11, 2020 is the last date to order to ensure delivery by December 25, 2020.
What is your holiday return policy?
All orders delivered between November 15th - December 25th, 2020 are eligible for a refund or exchange through January 8th, 2021.
How do I exchange or return my items?Please visit our return center at https://addisonbay123.returnscenter.com.
How do I exchange or return a gift I received?If you have a gift return, please contact us at firstname.lastname@example.org
Need extra help deciding on an outfit?Our team can help!
E-mail us: email@example.com
Call us: 215-559-9393,
DM us: @addisonbay